PRIVACY POLICY

This Privacy Policy (“Policy”) explains how we collect, use, and disclose personal information about you. This Policy applies to information we collect when you access or use our website and other online products and services that link to this Policy (collectively, the “Services”), shop via our website, communicate with customer-service, or otherwise interact with us. Please review this Policy carefully. We may provide different or additional notices of our privacy practices with respect to certain products or services, in which case this Policy will not apply.

We may change this Policy from time to time. If we make changes to this Policy, we will notify you by revising the date at the top of the Policy. If we make material changes, we will provide additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to review this Policy regularly to stay informed about our information practices and the choices available to you.

CONTENTS

• Collection of Personal Information
• Use of Personal Information
• Targeted Advertising and Analytics
• Disclosures of Personal Information
• Your Privacy Choices
• Additional Information

COLLECTION OF PERSONAL INFORMATION

The categories of personal information we collect and the sources from which we collect it depend on your interactions with us and are described in more detail below.

PERSONAL INFORMATION YOU PROVIDE DIRECTLY TO US

We collect personal information directly from you, including when you engage in any of the activities listed below:

• Place an order from our website;
• Make a purchase;
• Return an item or make an exchange;
• Inquire about our products or services;
• Contact us to request assistance or provide feedback, including communication with customer service;
• Create an online account and profile;
• Subscribe to receive our emails or text messages;
• Enter a contest or sweepstakes;
• Submit a product review;
• Participate in a marketing survey, promotion, or event; and
• Interact with us on social media, including by posting content and tagging us.

The types of personal information we collect directly from you may include your name, email address, postal address, phone number, birthday, marketing and communications preferences, product, style, and budget preferences, size information, account information, information provided in your survey responses (such as name, city, state, age range, height, and body type), and any other information you choose to provide. If you make a purchase from us, we work with third-party payment processors and financing partners to collect and process your payment information.

PERSONAL INFORMATION WE COLLECT AUTOMATICALLY

We automatically collect personal information when you access and use our Services or shop via our website, including:

• Device and Usage Information: We collect information about how you access and use our Services, including device information such as your browser type, hardware model, operating system version, IP address, unique device identifiers, and language settings. We also collect information about your activity on our Services, such as items placed in your shopping cart, your access times, pages viewed, the routes by which you access our Services, and your use of any hyperlinks available within our Services.
• Transaction Information: When you make a purchase or return, we collect information about your transactions, including records of products or services you purchased, returned, or are considering purchasing from us, the purchase price, and the date and location of the transaction.
• Information collected via cookies, web beacons, and other tracking technologies: We (and those that perform work for us) use cookies, pixels, web beacons, and other tracking technologies to collect information about your browsing behavior, purchase behavior, and other engagement with our Services. For example, we may use cookies or similar technologies to send a text or email reminder if you leave items in your shopping cart. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. See the “Targeted Advertising and Analytics” section below for further information.
• Video, Images, and Audio: We collect video recordings and photographs in our stores for security, fraud, and loss-prevention purposes, and we may record calls you place to customer service.
• Audio: We may record calls you place to customer service.

PERSONAL INFORMATION WE COLLECT FROM OTHER SOURCES

We may collect personal information about you from other sources. For example, we may collect personal information about you from:

• Other companies if we offer joint promotions and marketing campaigns;
• Other customers who provide information about you, such as to send you a gift;
• Order processing partners, such as fraud-prevention partners, shipping partners, and fulfillment partners;
• Marketing and advertising companies, data cooperatives and mailing-list providers, and market-research companies; and
• Third-party single-sign-on providers (such as Amazon).

The types of personal information we collect from other sources may include name, email address, mailing address, billing address, birthday, product preferences, and product purchases.

PERSONAL INFORMATION WE DERIVE

We may derive information or draw inferences about you based on the information we collect. For example, we may infer your approximate location based on your IP address or that you are interested in purchasing certain products based on your browsing behavior on our Services.

USE OF PERSONAL INFORMATION

We use the personal information we collect to provide, maintain, and improve our products and services. We also use personal information to:

• Process and fulfill your orders and facilitate returns and exchanges;
• Communicate with you about products, services, contests, promotions, and other information offered by us and others that we think will interest you unless you have opted-out of such communications;
• Administer and fulfill our contests, sweepstakes, and other promotions and deliver rewards;
• Identify, report, and repair errors that impair the functionality of our Services;
• Analyze trends and statistics, learn more about your shopping preferences and your interaction with our Services, and improve your shopping experience;
• Detect, investigate, and prevent security incidents and protect against malicious, deceptive, fraudulent, or illegal activity;
• Respond to your comments, questions, and requests and provide customer service;
• Personalize the Services, and our offerings, including to understand purchases you make across locations (such as if you make a purchase online and via other channels using the same payment method), and to provide content or features that match your profile and interests;
• Target advertisements to you on third-party platforms and websites unless you have opted-out; and
• Comply with our legal and financial obligations.

TARGETED ADVERTISING AND ANALYTICS

We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile apps. These entities may use cookies, web beacons, SDKs, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address and other identifiers, web browser and mobile-network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data including to understand how our ads perform and determine the popularity of certain content, and better understand your online activity.

You can turn off cookies used for ad-targeting purposes by using the relevant tools in your browser settings. Note: Your opt-out choice will be linked to your browser only; therefore, you will need to renew your opt-out choice if you visit our website from a new device or browser, or if you clear your browser’s cookies.

DISCLOSURES OF PERSONAL INFORMATION

In certain circumstances, we disclose the personal information we collect about you. We disclose the personal information we collect as described in the “Targeted Advertising and Analytics” section above and in the following scenarios:

• Corporate Affiliates. We may disclose personal information among our holding company, subsidiaries, and corporate affiliates for the purposes described in the “Use of Personal Information” section above.
• Vendors and Service Providers. We make personal information available to our vendors, service providers, and contractors who perform services on our behalf, who may be located in other countries, such as companies that assist us with web-hosting, shipping and delivery, fraud-prevention, customer service, surveys, financing and payment processing, analytics, and marketing and advertising.
• For Marketing Purposes. We may share your personal information with third parties to use for their own commercial purposes (such as advertising and marketing) or to expand the reach and effectiveness of our own marketing campaigns. You may opt-out of such disclosures.
• Corporate Transactions. Personal information may be disclosed or transferred as part of, or during negotiations of any purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization, or financing.
• Professional Advisors. We disclose personal information to our legal, financial, insurance and other advisors in connection with the kinds of corporate transactions described above or in connection with the management of our business or operations.
• Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We may disclose personal information about you, if necessary, in our good-faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights, property, or safety of us or others.
• With Your Consent and At Your Direction. We make personal information available to third parties when we have your consent or you intentionally direct us to do so. For example, if you decide to submit a product review, you direct us to post the personal information you provide publicly.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. We process, maintain, and use this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.

YOUR PRIVACY CHOICES

Updating Your Account Information

You can review and modify your online account information at any time by signing into your account.

Opting Out of Marketing Communications

If you would like to stop receiving promotional emails or text messages from us, please unsubscribe by following the instructions in those communications or log in to your account to manage your newsletter subscriptions. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Cookies and Similar Tracking Technologies

As described above, we use cookies and similar tracking technologies for various purposes including to analyze visits to our websites and deliver targeted advertising. You can turn off cookies used for ad-targeting purposes by adjusting your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services, such as remembering certain account preferences.

ADDITIONAL INFORMATION

Additional Disclosures

Our Policy explains how we collect, use, and disclose information about you, as well as our targeted advertising and analytics practices. As required by certain state laws, we use two different tables to explain this same information, including the categories of personal information we collect (and have collected over the preceding 12 months), the types of entities to which we disclose such information, and the ways we use each category of information.

Collection, Use, and Disclosure of Personal Information for Business Purposes

Categories of Personal Information	Categories of Recipients	Use of Personal Information
Identifiers	Advertising and marketing partners, internet service providers, data analytics providers, operating systems and platforms, social networks, payment processors, fulfilment partners, customer-support partners, event partners, fraud prevention partners	Provide, maintain, and improve our products and services; communicate with you; administer and fulfil our contests, sweepstakes, and other promotions and deliver rewards
Characteristics of protected classifications under applicable law	Advertising and marketing partners, data analytics providers	Identify, report, and repair errors that impair the functionality of our Services
Commercial information	Advertising and marketing partners, data analytics providers, operating systems and platforms, payment processors, fulfilment partners, customer-support partners, event partners, fraud prevention partners	Analyze trends and statistics, learn more about your shopping preferences, and improve your shopping experience
Internet and electronic-network activity information	Advertising and marketing partners, internet service providers, data analytics partners, operating systems and platforms, cloud service providers, fraud prevention partners	Detect, investigate, and prevent security incidents and protect against malicious, deceptive, fraudulent, or illegal activity
Approximate geolocation data	Cloud service providers	Respond to your comments, questions, and requests and provide customer service
Audio and visual information	Fraud prevention partners, customer support partners	Personalize and improve the Services and provide content or features that match your profile and interests
Inferences	Advertising and marketing partners, data analytics providers	Comply with our legal and financial obligations

Personal Information that We “Share,” “Sell,” or Use for “Targeted Advertising”

We disclose the following categories of personal information to third parties for the purpose of targeting ads to you on third-party sites and services, to expand the reach and effectiveness of our own marketing campaigns and we allow certain third parties to use that information for their own marketing purposes:

• Identifiers
• Commercial information
• Internet and electronic-network activity information

And the categories of third parties to whom we may disclose such information include advertising and marketing networks and other retailers.

Other Details about Our Information Practices

• We collect personal information directly from you (for example, when you place an order from our website) or automatically when you access or use our Services, and from third-party sources such as other customers who provide information about you.
• We do not engage in sales, sharing, or targeted advertising using personal information about consumers we know to be under the age of 16 (or a higher age where required by law).
• We generally do not collect information that is considered “sensitive” under applicable laws. In the limited circumstances that we do (such as collection of your account username and password), we do not use or disclose such sensitive personal information for the purpose of inferring characteristics about you.
• We retain personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Privacy Rights

If you reside in jurisdictions that afford you certain privacy rights (for example, in U.S. states such as California, Colorado, Connecticut, Maryland, Minnesota, Montana, Tennessee, Texas, Utah and Virginia, or in the European Economic Area, United Kingdom or Switzerland), you may have rights to (1) request disclosure of the personal information we hold about you, (2) request correction of inaccurate personal information, (3) request deletion of your personal information, (4) opt-out of certain “sales,” “sharing,” or “targeted advertising,” and (5) receive a portable copy of your personal information. When you make a request, we will validate the information you provide and follow the applicable legal process.

Notice of Financial Incentives

We may provide discounts or other benefits to customers who join loyalty or membership programs or sign up to receive our marketing emails or messages. These offerings may constitute “financial incentives” under certain laws. When you participate in a financial incentive, we collect relevant personal information from you, such as identifiers (like your email address or phone number), commercial information (like your purchase preferences and interests or purchase history), inferences drawn about your preferences, and other categories of personal information that relate to or are reasonably capable of being associated with you. We may disclose this information to our cloud-service providers and marketing/advertising partners. You can opt into a financial incentive by following the sign-up instructions. If you later decide to opt-out, you may do so at any time, such as by unsubscribing. The value of your personal information is reasonably related to the value of the offer or discount presented to you.

For Customers Residing Outside of the United States

If you are making a purchase on our website from outside the United States, your purchase may be made through a separate company. In those cases, both that company and us may receive and handle your information in accordance with their separate privacy policy and this Policy.

Legal Basis for Processing

When we process your personal data, we will do so in reliance on one or more of the following bases:

• To perform our responsibilities under our contract with you (e.g., providing the products or services you requested);
• When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you);
• To comply with our legal obligations;
• When we have your consent to do so (e.g., when you opt-in to receive marketing communications). You may withdraw such consent at any time.

Data Retention

We store personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including meeting legal, regulatory or compliance obligations. For example, we retain transaction records for a period required to protect ourselves in the event of a legal dispute.

Processing in the United States

We are based in the United States, and so your personal data may be processed by us in the United States. The privacy laws in the U.S. may not be as protective as those in your country of residence. Wherever your personal data is processed, we will handle it in accordance with this Policy. Where required by law, we will provide appropriate safeguards for international transfers of personal data, such as using Standard Contractual Clauses.

Data Subject Requests

Subject to applicable limitations, you have the right to request access to the personal data we hold about you, obtain a portable copy of your data, request correction of inaccurate data, request deletion of your data, and object to or request restriction of certain types of processing. We will handle your request in accordance with our verification procedures and applicable law.

CONTACT US

For questions about this Policy or our information practices, please contact us via the contact mechanism provided on https://jwasdresses.com.